酒廊服务员

到岗时间：1个月之内 年龄要求：35岁以下 婚况要求：未婚
? Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures根据部门的标准和标准，提供高品质的餐饮服务。
? Communicates to his/her superior any difficulties, guest comments and other relevant information 与上级交流疑难问题、客人评价和其他相关问题。
? Establishes and maintains effective employee working relationships建立和维持有效的工作关系。
? Attends and participates in daily briefings and other meetings as scheduled根据日程安排参加每日例会和其他会议。
? Attends and participates in training sessions as scheduled根据安排参加培训。
? Prepares for service by ensuring:作好服务准备工作确保作到以下几方面：? Grooming is impeccable and in accordance with ICHG personal presentation standards 根据洲际酒店集团的个人仪表标准保持完好的个人仪容仪表? Equipment is clean干净的设备? Equipment is sorted and stored设备的分类和储存? Glassware is polished 光亮的玻璃器具? Requirements for special occasions are ready准备特别场合的必要用具? Music is on音乐开放? Lighting is on灯光开放? Outlet is ready for service and guest comfort使酒吧做好服务和款待客人的准备。
? Carries out effective service by ensuring:提供高效的服务，确保做到：? Guests are greeted and seated问候和带领客人入座。
? Explaining and up-selling daily beverage specials 解释和出售每日的特色酒水。
? Processing food orders accurately准确处理食物点菜单。
? Using trays and tray jacks effectively 有效运用托盘和托盘架。
? Quickly taking food and beverage orders 迅速的为客人点食物 和酒水。
? Ensuring payment methods are handled accurately准确的处理付款。
? Ensuring working areas are cleaned and re-set quickly快速的清洁和重新布置酒吧。
? Ensuring the bar is clean确保酒吧的清洁。
? Regularly cleaning ashtrays 经常为客人有规律的更换烟缸。
? Conversing with Guests in relation to the food and beverage products与客人交流食物和酒水的问题。
? Carries out effective beverage service by ensuring:提供高效的酒水服务应确保做到：? Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations推销酒水并定期补充，遵守酒水服务制度。
? Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine与顾客谈论酒，建议酒的类型和风格，记录酒水单和上酒。
? Promoting and selling cocktails to guests向顾客推销和销售鸡尾酒。
? Making and presenting cocktails制作和提供鸡尾酒。
? Coffee and tea is served hot and in accordance with standard根据标准供应热的咖啡和茶。
? Patron care standards are adhered to by ensuring:提供周到的服务应做到：? Guests are advised on alcoholic beverages建议顾客饮用酒精饮料。
? The strengths of alcohol is advised and guests are advised as to their effect为客人建议酒的浓度及影响。
? Compliance with legal provisions of local liquor codes遵循当地酒水供应的法规。
? Level of intoxication of guests is assessed and appropriate action taken根据客人醉酒的程度采取适当的措施。
? Advise guest on the hotel’s policy of smoking为客人建议酒店吸烟的规定。
? Monitor factors which interfere with the total experience of the guest监控影响客人总的消费的因素。
? Cellar operations are carried our including:酒窖的操作包括：? Correct use of refrigeration system正确的使用冷藏系统。
? Effective operation of the post-mix syrups bulk dispense system有效的使用浓缩饮料分配系统。
? Operating the beer reticulation system操作啤酒存储程序。
? Adhering to stock control procedures遵守库存控制程序。
? Take appropriate action to resolve guest complaints采取适当的措施解决客人的抱怨。
? Performs related duties and special projects as assigned完成所分配的相关的任务和特殊的工作。
? To complete other tasks assigned by hotel management team完成管理层或经理交办的其他任务。
任职要求：? Fluent English in writing, speaking & reading? 英文听说读写流利。