中餐厅高级服务员

到岗时间：不限 年龄要求：35岁以下 婚况要求：未婚
岗位职责： 一.
遵守万达酒店及度假村集团的个人仪表仪容规范著装无可挑剔 Grooming is impeccable and in accordance with Wanda Group personal presentation standards 设备干净Outlet equipment is clean 设备分类且存放好 Equipment is sorted and stored 玻璃器皿擦亮 Glassware is polished 擦亮餐具 Flatware is polished 清洁瓷器 China is clean 准备好服务台 Waiter stations are prepared 摆放好自助餐桌上的餐具 Cutlery is placed for buffet and table service 摆设好餐台 Tables are set 阅读并熟悉预订 Reservations are read and familiarized 准备好特别活动 Special occasions are ready 放音乐 Music is on 开灯Lighting is on 二.
与餐饮部其它部分保持良好的工作关系，包括厨房，管事部和服务部门。
Maintain good relations with other members of Food and Beverage including Kitchen, Stewarding and Service Operations 在客人点餐时与客人交谈，发现客人的喜好，同时建立友善的关系。
Make conversation to guests during their order and find out their likes and dislikes as well as building rapport 分析统计数据，按照客人的喜好改变运营方法。
Analyze statistics and change your operations to reflect customer preferences 三.
专业的处理客人的投诉Handle guests complaints professionally 工作地点：集美区集源路210号 北海湾惠龙万达嘉华酒店 更多详情，请浏览厦门人才网（www.
xmrc.
com.
cn）