客户服务协调员

到岗时间：不限 年龄要求：35岁以下 婚况要求：未婚
工作职责： 1.
Understanding Customer Requirements Forecast especially the rolling forecasts by working closely with Sales Dept.
and direct contact with customers; make tracking and analysis of customer forecast actual shipment; 2.
Establish develop and maintain good relationship with customer to follow up customer demand rolling forecast and then pass to master 3.
planner for MRP input and production planner for production planning; 4.
Keep 100 OTD to customers and 0 shutdown because of personal fault and good inventory control same time (ship right parts to right customers in right time with right quantity); 5.
Coordinate between customers and internal planning to ensure meeting customer demand and pass Effective and useful information to 6.
related dept.
such as customer demand change invoice information new project launch and so on; 7.
In charge of 3rd party warehouse business which related to some customers such as ensure getting correct inventory report from 3PL make physical inventory match our system data; 8.
Ensure invoice timely which contain check invoice quantity with customer timely and make invoice in system timely to ensure sales sum; 9.
Strictly abide the EHS rules and regulations and behavior guide line in the plant; wear PPE in right way; actively participate in EHS training; do housekeeping at work; report accidents and unsafe issues immediately join the accident disposal.
Specific presentations can be reached in TMS system and individual job description.
10.
Deliver the safety health and environmental policy to venders.
Supervise the logistics vendor EHS performance.
11.
Any other tasks assigned by supervisor 任职要求： 1.
Education: College or Bachelor Degree 2.
At least 2 years working experience as Shipping planning Control 3.
Knowledge in international trade trade terms purchasing QS (ISOTS 16949 ISO14001) 4.
Good communication skill and problem solving skill.
5.
Computer Skill: Good PC skills in Word Excel etc.
Skilled in use of SAP R3 or other ERP system preferred.
6.
Fluent English.
7.
Responsible action oriented drive for results.
8.
Good interpersonal and team working skills